Refund and Cancellation Policy

Last updated: June 2026

This Refund and Cancellation Policy applies to programmes, internships, digital learning services, and related offerings provided by Elevon Enterprises, doing business as Elevon Pakistan.

By registering for any Elevon programme, internship, cohort, or digital learning service, you agree to this Refund and Cancellation Policy.

1. Business Information

Legal Business Name: Elevon Enterprises

Brand Name: Elevon Pakistan

Business Type: Sole Proprietorship

Registered Address: III Floor, 65 Commercial Area, Cavalry Ground, Lahore Cantonment, Pakistan

Official WhatsApp: +92 301 0073444

Email: info@elevonpakistan.com

Alternate Email: elevonpakistan@gmail.com

Official Instagram: https://www.instagram.com/elevon.pakistan/

Official Website: http://elevonpakistan.com/

Official Internship Website: http://internship.elevonpakistan.com/

1. Registration Fee

Elevon may charge a registration fee for its internships, programmes, cohorts, or digital learning services.

The registration fee secures the applicant’s seat and allows Elevon to begin onboarding, admin review, intern records, team placement, live access setup, certification setup, communication support, and programme coordination.

All prices are displayed in Pakistani Rupees before payment.

Fees, discounts, payment methods, deadlines, cohort dates, and programme details may vary from one cohort or programme to another. The applicable fee and deadline will be the one shown on Elevon’s official website, official internship website, registration page, payment page, invoice, or official communication at the time of registration.

1. Official Payment Channels

All payments must be made only through Elevon’s official payment gateway or payment details shared through Elevon’s official website, official internship website, official WhatsApp, official Instagram, or official email channels.

Official WhatsApp: +92 301 0073444

Official Instagram: https://www.instagram.com/elevon.pakistan/

Official Emails: info@elevonpakistan.com and elevonpakistan@gmail.com

Elevon is not responsible for payments made to unofficial accounts, fake pages, personal numbers, third party representatives, or payment details not shared through Elevon’s official channels.

Applicants must keep their payment receipt, transaction ID, and screenshot as proof of payment.

1. Refund Eligibility

Refunds may be considered in the following cases:

1. The applicant was charged more than once for the same registration.
2. Payment was deducted but Elevon did not receive the registration or payment confirmation.
3. The applicant cannot be onboarded because required verification information does not match or cannot be approved by Elevon.
4. Elevon cancels the programme before onboarding, access, or cohort activity begins.
5. A technical or payment gateway issue is verified by Elevon, the payment gateway, or the relevant bank.

Each refund request is reviewed by Elevon before approval.

1. Cases Where Refunds Are Not Available

The registration fee is generally not refundable after the applicant’s seat is confirmed and onboarding has started.

Refunds will usually not be available in the following cases:

1. The applicant changes their mind after registration.
2. The applicant does not attend sessions.
3. The applicant joins late.
4. The applicant does not complete assignments, submissions, projects, or participation requirements.
5. The applicant misses official deadlines.
6. The applicant provides incorrect, incomplete, or misleading information.
7. The applicant is removed due to misconduct, misuse of Elevon groups, disrespectful behaviour, violation of programme rules, or any action that affects other interns, mentors, managers, reviewers, or the programme environment.
8. The applicant is unable to continue due to personal reasons, schedule conflicts, internet issues, device issues, or lack of availability.
9. Cancellation By Applicant

Applicants may request cancellation by contacting Elevon through official WhatsApp or official email.

A cancellation request should include:

1. Full name
2. Registered phone number
3. Email address
4. Programme or cohort name
5. Payment proof or transaction reference
6. Reason for cancellation

Submitting a cancellation request does not automatically confirm a refund. Elevon will review the request according to this policy.

1. Cancellation By Elevon

Elevon may cancel, pause, restrict, or remove access if an applicant or intern violates programme rules, provides false information, misuses Elevon content, misbehaves in official groups, or acts in a way that harms the programme environment.

In such cases, refund approval will depend on the reason for cancellation and the stage of the programme.

Elevon may also reschedule, postpone, modify, merge, or cancel a cohort due to operational, technical, mentor availability, payment gateway, administrative, or quality reasons.

If Elevon cancels a programme before onboarding or access begins, applicants may be offered a refund or transfer to another cohort.

1. Refund Processing

Approved refunds are processed after internal review.

Refund timelines may vary depending on the payment method, payment gateway, bank, and verification requirements.

Elevon may request additional details before processing a refund.

Any bank charges, gateway charges, transfer charges, or service charges may be deducted where applicable.

1. Payment Issues

If payment is deducted but registration is not confirmed, the applicant must contact Elevon through official WhatsApp or official email with payment proof.

Elevon may require the transaction ID, payment screenshot, applicant name, phone number, email address, payment date, and payment method.

Elevon will verify the payment status before confirming registration or refund eligibility.

1. Certification, Letters, and Recommendation Support

Certification, completion letters, recommendation letters, academic references, employer references, or related support may be offered by Elevon depending on the programme, cohort, participation level, submissions, performance, conduct, and applicable requirements.

Terms and conditions apply.

1. Policy Updates

Elevon may update this Refund and Cancellation Policy from time to time.

The updated version will be published on the official Elevon website or official internship website.

1. Contact

For refund and cancellation support, contact Elevon through:

Official WhatsApp: +92 301 0073444

Email: info@elevonpakistan.com

Alternate Email: elevonpakistan@gmail.com

Official Instagram: https://www.instagram.com/elevon.pakistan/

Registered Address: III Floor, 65 Commercial Area, Cavalry Ground, Lahore Cantonment, Pakistan